Giving context

The model only knows what is in the chat, so share the background it needs.

The model only knows what you tell it

When you talk with a friend, they know a lot about you already. They know your job, your kids, and what you mean by "the usual place". An AI chatbot knows none of that. It has learned a lot about the world in general, but about you and your task it knows only what is written in the current conversation.

So if you ask, "Can you make this sound better?" without saying what "this" is, or who it is for, the AI has to guess. Guesses tend to be bland, and sometimes plain wrong.

Some AI tools can remember details between chats or connect to your files. Even then, it is safer to assume they know nothing and include what matters.

What background to share

Before you send a prompt, think about what a smart stranger would need to know to help you. Usually that comes down to a few things:

  • Background: what is going on. "I run a small bakery, and we are adding a gluten-free line."
  • Audience: who the result is for. "This is for regular customers who read our newsletter."
  • Purpose: what you want to happen. "I want them to try the new bread this month."
  • Constraints: the limits you are working within. "We can only offer it on weekends."

You do not need all of these every time. A quick question needs little context. A cover letter or a hard email needs a lot more.

Paste it, don't describe it

One of the biggest upgrades is to paste the real material into the chat instead of describing it. Compare these:

Describing: "My boss sent an email about the new schedule. Help me reply." Pasting: "Here is my boss's email: [the full email]. Help me reply. I am fine with the new hours but cannot do Tuesdays."

When the AI sees the real text, it can respond to what was actually said. When it only gets your summary, it may invent details to fill in the blanks.

This works for many things: an email thread, a page from a manual, a recipe, the job ad you are applying for, or your own rough notes.

One caution: think before pasting anything private, like health details, passwords, or other people's personal information. You can often remove names or numbers and still get good help.

Try it

Pick a small task you could use help with this week, such as a text to a neighbor or a note to your child's teacher. Write one or two sentences of background, then say who it is for and what you want to happen. If there is an earlier message involved, paste it in rather than describing it.

Check your understanding

4 questions. Get 4 right to master this skill. Quiz results count toward your skill progress; they are not a credential.

  1. 1. You ask a chatbot to "reply to Maria's email" without pasting the email. What will most likely happen?
  2. 2. Which is the better way to get help summarizing a long report?
  3. 3. Which piece of context would most change how an AI writes a product description?
  4. 4. Why can a constraint like "my budget is $200" improve an answer?

0 of 4 answered.

What this opens up

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